Welcome to Your Onboarding Journey
Follow these steps to get started and maximize your success
Get Set Up | Step by Step
As you complete them make sure you check them off using the toggle next to each item. This will track your progress!
Start Here!
0/4 completed
Receive Your Credentials
Check your email for login credentials (email + temporary password)
Access the Platform
Go to: my.neuroflow.app
- Bookmark this page for easy access
First Login
Log in with your temporary credentials
Change Your Password
Create a secure password you'll remember
- Use a mix of letters, numbers, and symbols
- Make it at least 8 characters long
Finish Here!
0/8 completed
Profile Setup
Complete your profile information
- Upload your photo
- Verify your information is correct
- Choose your timezone
- Click 'Update Profile'
Account Settings
Confirm your account details
- Confirm email address (company provided)
- Update your password if needed
Organization Information
Set up your business details
- Legal company name: Name on your license
- Organization email: Your work email
- Organization phone: Your work phone number
- Website: Will be provided during onboarding
- Address: Your brokerage address
- Business information: Choose legal entity (only if actively registered)
- Organization timezone: Only if different from your brokerage home office
- Analytics IP Exclusions: IGNORE THIS
- Click 'Save Changes'
Branding Customization
Set up your brand identity
- Public Page Branding: Toggle 'Enable Custom Wrapper' ON
- Brand Theme Mode: Toggle ON
- Brand Name: Enter Your Name
- Show Brand Name: Toggle ON
- License Number: Enter your real estate license number
- Primary Brand Color: #9E1B32
- Secondary Brand Color: #000000
- Show Logo: Toggle ON
- Organization Logo: Upload your logo file
- Click 'Save Brand Settings'
Connect Social Media
Link your Facebook/Instagram accounts
- Go to 'Social Media' in left navigation
- Click on 'Meta' (Facebook/Instagram)
- Click 'Connect Facebook Page'
- Follow the Meta platform prompts to connect your Business account
Review Support Center
Learn how to get help when you need it
- Go to Support Center in left navigation
- Review the Support Ticket Dashboard
- Watch the video tutorial on submitting and tracking tickets
Export CRM Contacts
Import your existing contacts
- Go to your current CRM
- Export your contacts
- Watch the short tutorial video for guidance
Join Weekly Meetings
Add recurring meetings to your calendar
- Click the calendar link to add Monday meetings
- Meetings occur every Monday
- Stay connected with the team
Need Help?
If you encounter any issues during setup, our support team is here to help. Visit the Support Center or reach out directly.